*Customer must call 1-888-854-3727 and request an RMA (Return Merchandise Authorization) number for product being returned. Said RMA # must be plainly written on topside of package in which product is being returned. A copy of the emailed receipt for the purchase transaction (stating the actual transaction number and PayPal account's ID number of the person who made the purchase) must also accompany the package. If a returned package does not have RMA # or if package and/or contents are damaged, the package will be refused and sent back to customer (It is suggested that customer insure package against damage and/or breakage and/or loss). If a copy of the emailed receipt for the purchase transaction is not included in returned package then no credit refund to purchaser's PayPal account will be able to be done. **Refund applies to actual price paid for product and applicable sales taxes (if any) only, and only applies to retail purchases made on this web site and paid for through your PayPal account.  Customer pays for all shipping/handling cost for returning of product to Cedar Bear Naturales®.***Guarantee must be exercised within 10 days from when the product was placed and paid for through your PayPal account. Claims made for exercise of guarantee after the 10 day warranty period are null & void.

Claims and statements herein are for informational purposes only and have not been evaluated by the Food and Drug Administration, or any veterinarian or animal health care organization. The statements and products described on this web site are not meant to diagnose, treat, mitigate, cure,or prevent any disease.